Policies

Cancellation Policy

• If you cancel 4 weeks before the scheduled visit, the cancellation fee is 350 DKK.
• If you cancel 2 weeks before the scheduled visit, the cancellation fee is one
  third of the total bill.
• If you cancel one week before or on the day of the scheduled hotel visit, the entire bill must be paid.

Upon booking, a deposit of 1/3 of the total is required. Deposits are non-refundable.
Additional charges (food, medicin & vet visits)

• For 150 dkk pr. week, we offer high-quality dry and wet food for your cat (Royal Canin, Verbac & Applaws). You are also welcome to bring your own food for no additional charge.
• Basic vaccinations especially Chlamydia is required

NOTE: The deposit is non-refundable and the above rules still apply, and you pay the balance according to the cancellation policy.